Frequently Asked Questions

Question: How is shipping calculated?

Answer:

• We first charge a basic fee of $10 which corresponds to the cost of handling and packaging of your order
• Then an additional fee is added for every object depending on its weight and size
• Additional fees are added for shipping outside the continental USA
• We only use expensive packing material and high quality boxes to ship our items
• All our orders are shipped insured
• Some items like the Fabriano paper are very heavy
• These items are also often classified as oversize, which increases the shipping cost
• The paper needs a lot of extra care for shipping:
• The paper we sell is too beautiful to take the risk to damage it during shipping
• The boxes needed are very expensive